Partners Newsletter - Keeping you Informed

Important Information Issue No 65| Fall Quarter | November/December 2010


Featured Story

Customer Service is #1 at Green River

Ross Jennings and Mark Emmert

Terri Jensen of International Housing, Student Receptionist Avis (Yuen Ying) Lam and Nancy Kremer, Director of Services welcome students at the front reception.

The Green River International Programs staff is committed to providing excellent service to our educational partners. We know that quick responsiveness and reliability are what you count on from us. We also recognize that paying attention to your needs and having a well-trained, helpful and knowledgeable staff will ensure that your experience of working with us is of the highest quality.

That is why we have recently begun cross functional training of the entire International Services and Operations Team. Cross functional training means that employees learn new functions so that they are able to assist and cover other responsibilities in the organization. Every staff member in the International Services and Operations Team now spends time at the heart of our International Welcome Center, the front reception desk. This is where our guests first come to check-in, ask questions, find information and generally learn about our program. It is the face of our department and we’ve made it a priority to be the standard of excellence that you’ve come to expect from Green River.

We are always looking at ways to improve how we do business with you and we welcome your suggestions. You are important to us, and with one of the largest community college staff dedicated to international students, you can count on us to take the time to listen and respond.

Call, e-mail or visit us on the Web at Web: Call Today! (253) 288-3300
Phone: (253) 288-3300
Fax: (253) 931-6346
Address: Green River College
12401 SE 320th Street
Auburn, WA 98092-3622
Copyright © 2010 Green River College International Programs. All rights reserved.