eLearning & Excellence in Teaching Collaborative at Green River College

Students
You will find the following:
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Help with Canvas – Guidance on how to log in, navigate, and use Canvas for online classes.
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Technology Support – Information on using college email, Zoom, Microsoft 365, and other tools.
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Tips for Online Learning Success – Advice on time management, study strategies, and communicating with instructors.
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Getting Started in eLearning Classes – Steps to prepare for and access online, hybrid, and enhanced courses.
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Troubleshooting & Tech Help – Solutions for common technical issues and where to get tech support.
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Student Resources – Links to academic support services, advising, and accessibility resources.
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Netiquette & Online Communication – Guidelines for respectful and effective communication in digital classrooms.

Faculty
You will find the following:
- Teaching Ideas & Support – Resources offering pedagogical strategies and support for both online and in-person teaching environments.
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Apps and Tools – Information on various educational technologies integrated with Canvas, such as Panopto for video assignments, enhancing teaching and learning experiences.
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Tutorials – A collection of tutorials covering a range of topics to assist faculty in effectively utilizing eLearning tools like Canvas.
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Accessibility Resources – Guidance on creating accessible course materials to ensure inclusivity for all students.
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Course Design Resources – Guidance on organizing course content, creating effective learning outcomes, and designing assessments to enhance student engagement and success.
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Artificial Intelligence in Education – Information and resources on integrating AI tools like ChatGPT into teaching practices, including session recordings and discussions on their impact in the classroom.

Help
Technical Support
- Get Canvas 24/7 Help: Call (425) 429-2005 or Chat
- GRC Student Help Desk: Call (253) 931-6465 or Zoom (ID: 938 4358 3105 Passcode: 98092)
- GRC Faculty Help Desk: Call (253) 333-6050 or Submit a Ticket
- GRC eLearning: Email elearning@greenriver.edu or Call (253) 288-3354
- Don't know your new email? Look-up your email and set or reset your password.
- Need more help with email? Go to our GRC Student Email Webpage.