Attention New Students:
The online SOAR presentation is available to new students. You will be able to log in to SOAR two business days after you have been assigned a registration appointment.
Study when and where you want
Green River uses Angel Learning software for the majority of the courses that use an online component. However, we are in the process of moving to Canvas. While we are in transition, we are directing all students to Angel Learning. If your professor is using Canvas, there will be a link to it in your Angel class.
Check out the eLearning class schedule for:
Earn your AA Degree Online
GRCC offers another way to complete your AA degree once you've completed your developmental and/or pre-college classes. Everything you need from that point on is online so you can complete your degree without taking another class on campus. Not every class is offered every quarter. You can check the Class Schedule for the current quarter's offerings.
All classes that are fully online require no on-campus visits. Some instructors in online classes require proctored tests but they can be proctored anywhere in the world. If on-campus attendance is required, the class is listed as Hybrid in the Class Schedule. A Hybrid class combines online instruction with required classroom time so you don't need to come to campus every day. Some of the developmental/pre-college classes are offered as Hybrid classes.
For more information about earning your AA online contact Enrollment Services at firstname.lastname@example.org or talk with your faculty advisor.
What follows is a list of questions people who take eLearning Classes often have. If you don't find your question answered here please email the eLearning Office. If your question is about your class please email your instructor. Instructor email address are listed on the Class Schedule.
I registered for a eLearning course, what should I do next?
Return to the Class Schedule, scroll to your class and determine the website for your course. You'll find link to the website in the right column. Go to the website and follow the professor's instructions for the class.
Courses offered on Angel Learning, Canvas and WAOL are on separate websites each with it's own login. Angel Learning login instructions are on the login page. The Canvas login is listed in the user name and password boxes on the Canvas login page. WAOL login instructions are on their login page. Enter your login ID and password and on the screen that appears next, you'll see a box labeled Courses in Angel and in that box a list of your courses. Click on the link for a course and that will take you to the classroom. In Canvas, there is a Courses link in the green bar at the top. It is a dropdown with a list of your courses.
If you have any questions you may email the instructor. Their email address on the class schedule as well. Remember that classes don't start until the first day of the quarter. All Green River Angel and Canvas classes will open at noon on the first day of the quarter. WAOL classes have a different start date listed on the Class Schedule.
Most telecourse instructors will mail you instructions for their course. If you do not hear from the instructor by the end of the first week of classes please call or email him/her. Contact information can be found on the Class Schedule.
I cannot login to my Angel course.
The most common mistake is using an incorrect login ID or password. Your Angel user name is the same as the user name in your Green River email address. For example if your Green River email address is email@example.com then your Angel user name would be jdoe5. If you don't know your Green River email address you can get it here. Your Angel password is the same as your student ID without the hyphens. So if your student ID is 840-12-3456 then your Angel password would be 840123456.
The Canvas login is your full Green River email address (firstname.lastname@example.org). The password is the same as in Angel -- your student ID without spaces or hyphens (840123456).
Are there any special settings for my browser?
These apply to Angel and Canvas
- Please make sure you have turned off all pop-up blockers. You can find them in stand alone programs, in antivirus software, in toolbars such as Google's, and in firewall software. They must be disabled or some features such as online testing will not work.
- Make sure your browser is set to accept cookies. Angel and Canvas set a session cookie and will not allow you to log in if you block cookies.
- You'll need the latest version of Java and you can find it here http://www.java.com/en/download/index.jsp
Angel Learning will only work on the following browsers:
For the PC
For the Mac
- FireFox 2 or higher
- Sorry, Angel will not work on Safari
Canvas will work on the following browsers although we recommend using Chrome:
For the PC
- Internet Explorer 7-9. It will not work on IE10
- All versions of FireFox except versions 16 or higher
For the Mac
- Safari, Firefox and Chrome
My class has online tests and I can't open them.
Pop-up adds are created using the same programming language as some of the features in Angel and Canvas. If you are running any pop-up blocking software it must be turned off in order for these features to work. Online testing is one such feature. You can find pop-up blockers in separate programs, in antivirus software, in toolbars such as Google's, and in firewall software.
What if I use a Mac?
Macintosh owners should use FireFox -- Angel will not work on Safari. Go here to get FireFox for Macintosh. Scroll down to English (US) and choose the download for Mac OS X.
Canvas will work on Chrome, FireFox and Safari.
Are Angel and Canvas safe to use with a wireless Internet connection?
Wireless Internet connections are unstable by nature. You can use a wireless connection to read anything in your course but we strongly recommend not using wireless to take tests or quizzes. Always use a wired connection for these.
I have a new computer with Windows 8 and IE10. Will these work with Angel or Canvas?
Neither Angel nor Canvas will work on IE10. Canvas should be certified on IE10 soon. If you're having problems, you can try using Firefox as your browser. https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/7.0/win32/en-US/
Why are only some courses password protected?
Generally only the courses offered through Angel, Canvas and WAOL are password protected. Courses not using these delivery systems may not require a username and password. If the link to the course website does not take you to a login screen you will not need a login ID and password. If your professor is using a site other than Angel, Canvas or WAOL, they will provide instructions on how to use it including login information.
What are the differences between WAOL and GRCC courses?
Developed by GRCC faculty. Sometimes GRCC faculty teach the same course both in the classroom and online. Some faculty also teach the same course both for GRCC and WAOL.
All GRCC Internet courses are run by GRCC faculty and their contact information is on the Class Schedule.
Washington Online (WAOL) is a cooperative effort by the Washington community college system. This icon on the Class Schedule identifies your course as a WAOL course. The Washington Online site will give you directions on how to login to your course. These courses will require a username and password.
The faculty who teach the WAOL courses are usually not GRCC faculty and so they will not be available to you on our campus. You will have to contact them through your course. WAOL maintains their own help site here. You may also call them at 1-888-580-9011.Students enroll through Green River Community College. The college registers students for the course, keeps their grades, grants credit when students complete the course, and handles student complaints that cannot be resolved by the course instructor. WAOL courses generally start earlier than Green River courses. Please see the current class schedule for the dates.
How much time can I expect to spend on a eLearning course?
Instructors and students alike say that online courses take as much or more time than regular on-campus classes. For a five credit class, students should expect to spend 10 to 15 hours (and sometimes more) each week on activities related to the course. Lab classes generally require an additional 5-10 hours per week.
What if I have AOL as my Internet Service provider (ISP)?
It is not uncommon to have problems using Angel or Canvas if AOL is your ISP. If you do use AOL to access the Internet, do not use their browser to open Angel. If you have FireFox installed, remove it and then go to https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/7.0/win32/en-US/ to download this version. Open Angel or Canvas in FireFox. Students also have had problems sending and receiving email through AOL and other free email provicers such as Yahoo.
Some online classes have special hardware and software needs. Your instructor will tell you about them once you're in the course. Otherwise below is a general list that should work for most online classes.
Personal computer running Windows 7, Vista or XP. Angel and Canvas will not work on earlier versions of Windows or on Windows 8 if you are using IE10. It is possible to use the computers on campus to complete your course.
Macintosh running Mac OS X. Angel and Canvas will not work on earlier versions of the Mac OS. Some courses will not work on a Macintosh -- check the instructor's site for the course.
Mobile Devices. Not all features in Angel or Canvas will work on mobile devices such as smart phones or tablet computers. As a general rule, all you can expect to do is read class material. Most mobile devices will not allow you to submit papers, take tests, or reply to discussion forums.
You'll also need:
- Internet access and a 56k or higher speed modem (DSL or cable is even better)
- 10 meg or more of space on your hard drive
- CD-ROM drive on your Mac or PC
- Your GRCC email address. Go here if you don't know yours.
Browser software for online courses
If you're using Windows Angel Learning and Canvas will only work on Internet Explorer 8 or 7 or FireFox versions below version 16. Both will work with this version of FireFox https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/7.0/win32/en-US/ You can use IE 9 but only in the compatibility mode. Here are the directions from Microsoft. Macintosh owners Using Angel should use FireFox -- Angel will not work on Safari. Canvas will work on Safari. Go here to get FireFox for Macintosh. Scroll down to English (US) and choose the download for Mac OS X.
Word processing software
You may also need word processing software such as Microsoft Word, WordPerfect, or Works. Certain courses may require additional software so check with the instructor and the course site for your specific class.
Email the Office of eLearning with other questions.
Email the Office of eLearning with any questions.