COVID-19 General FAQ

While all GRC locations remain closed many campus services can be accessed through Zoom virtual lobbies. Please visit the Virtual Assistance page to connect with a department. 

Prior to arriving on campus, all GRC students, faculty and staff coming to campus for approved CTE/CE programs or essential tasks (approved by Appointing Authority or designee) are required to complete the COVID-19 Safety Training modules and complete the health screening attestation. View Washington State's Campus Reopening Guide for Postsecondary Institutions.

This FAQ is for general information purposes only and is subject to change. This content on this page was last updated at 3 p.m. on April 24, 2020.

The Washington State Department of Health has established a call center to address questions from the public. If you have questions please call 1 (800) 525-0127 and press #.

GRC Pandemic Re-Opening Plan with Phase Implementation

In compliance with the Stay Home, Stay Healthy order, Green River College locations are closed to the public. Students can access many services offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please visit Green River College Virtual Assistance.

GRC will follow advice and direction from the King County Department of Public Health, Centers for Disease Control and Prevention (CDC), the Washington State Department of Health and other state officials.

According to the King County Department of Public Health, students and staff should remain home if they are ill with symptoms like fever, cough or difficulty breathing. If a supervisor notices that a faculty or staff member is ill, the supervisor should put the employee in an unoccupied room, provide a face mask (if available), and call Human Resources at 253-833-9111, ext. 3320. Faculty and staff are encouraged to remind students to stay home if they are sick and to make accommodations for students who do need to remain home during illness.

Avoid close contact with people who you know are ill or who are coughing and/or sneezing. Please remember that there are a variety of respiratory illnesses that may cause such symptoms; do not assume someone who is ill has the novel coronavirus. Continue to monitor communications from GRC and the King County Department of Public Health for any changes in guidance.

The Washington State Department of Health has fact sheets in 11 languages. Visit this site for more information in those languages

The Centers for Disease Control and Prevention recommends cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Disposable disinfectant wipes are availiable to clean individual employee workstations, phones and keyboards. Disinfectant wipes will be available throughout campus including each floor of academic buildings, at the front desk in SU, at the reception desk in SA, at the front desk in the library, at the first floor desk in Kent, Auburn and at the front desk at Enumclaw. Hand sanitizer stations will also be setup in public locations throughout campus.

For day-to-day cleaning, Facilities’ Custodial Services uses an anti-viral disinfectant to clean frequently touched surfaces including public workstations, countertops, handrails and doorknobs once per day. According to the Washington State Department of Health (DOH) and the Centers for Disease Control and Prevention, no additional disinfection beyond routine cleaning is recommended at this time.

In the event that the College receives notification that someone who has been on campus has tested positive for COVID-19, a response team including the Facilities Director, Facilities Manager, Environmental Safety Manager and Custodial personnel will assemble. This team develops the plan of cleaning and disinfecting an area. The cleaning scope will be implemented based on the risk of potential contamination as determined, in coordination with input from the Executive Team, Facilities and Campus Safety. Coordinate with GRC’s Emergency Operations personnel and Campus Safety, on communication methods, campus wide.

  • Identify areas that require restricted access during and immediately following enhanced cleaning. Communicate with impacted department(s)
  • Cleaning and disinfecting room’s surface area such as desks, tables, and other furniture, hardware and other high touch surfaces.
  • Every attempted will be made to give advance notice allowing the building occupants to be apprised of the schedule for disinfection of the space and any areas that may require restricted access during cleaning.
  • Identifying staff who will be conducting the cleaning disinfecting. This includes a debrief of the situation, reviewing resources and provided and question answer period.

Review Green River College's Covid-19 Facilities Custodial Plan

While Campus Corner Apartments provides general cleaning of the apartment common spaces on a monthly basis, student residents are expected to clean their private bedrooms, kitchen spaces and bathrooms. Students living in CCA can check out cleaning supplies from the front office located in the Townsend Center at no cost.

The bookstore has limited quantities of basic medication, grab-and-go and frozen food items for purchase.

Food Services (Gator Grill, Daily Grind and Tech Center Espresso Stand) is cleaning with sanitizer, as required by Washington State Retail Food Code 04710. The trays are ran through commercial dishwashers at high temp. Employees are increasing cleaning of surfaces and continuously reminded to wash their hands frequently at available hand washing stations. The self-service salad bar, soup and oatmeal stations may be suspended to minimize exposure. Food service may also provide grab and go options.

In times of fear and uncertainty there is often misinformation shared as a result of bias and, at times, discrimination. COVID-19 is a global concern that can make anyone sick, regardless of their race or ethnicity. Green River College is committed to providing a safe and inclusive environment for all who study, work or visit at any of our locations.

If you experience or witness any bias or harassment, please report it to GRC Campus Safety at 253-288-3350. Any Green River student in need of more personal support during this time is encouraged to contact GRC Counseling Services at 253-833-9111, ext. 2460. King County Public Health has also created a site dedicated to anti-stigma resources.

In situations that are uncertain and evolving such as this, it’s understandable to feel stressed or anxious. We recommend the following steps: Find credible sources you can trust to avoid any panic that can be caused by misinformation. Follow guidance from the Centers for Disease Control and Prevention about preventing the spread of the virus. We'll do our best to share up-to-date facts on our website. And, if you sign up for GRC's Safety Alert System you’ll get important messages sent right to your cell phone: https://www.greenriver.edu/alerts.

Here are some resources and tips that may be helpful:

  • The Centers for Disease Control (CDC) has guidance on managing mental health and coping during COVID-19 for children and caregivers, as well as guidance for higher education administrators.
  • The Child Mind Institute has published a resource on how to talk to young people about COVID-19.
  • The Hope Center has outlined resources for supporting college students during this crisis.
  • American College Health Association has created a guide to help college health staff and campus administrators address COVID-19 on campus.
  • The World Health Organization (WHO) has information on travel, media resources, and other research on COVID-19.
  • Anxiety and Depression Association of America Psychologist Jelena Kecmanovic provides some science-based strategies and tips for coping with COVID-19 anxiety.
  • The Washington State Employee Assistance Program provides free counseling and referrals to help with personal or work-related problems that may be impacting your work performance. Participation is voluntary and confidential. For more information, visit the EAP website and refer to the Coping with Disease Outbreak brochure . Employees can request a work schedule adjustment to allow access to the services of the employee assistance program.