Student Affairs

Financial Aid

Gator Choice Card

Gator Choice Card

Green River is partnering with HigherOne, a financial services company focused on higher education disbursements. Gator Choice Cards allow you to choose how to receive your financial aid disbursement. Don't throw away the card as it is your ticket to a faster disbursement.

The Gator Choice Card is designed to provide you with increased choices. These options include:

  • Disburse directly to your OneAccount, an FDIC Insured, no monthly fee, no minimum balance Checking account. Your OneAccount includes a DEBIT CARD (1 business day).
  • Transfer to another existing bank account (2-3 business days).
  • Issue a paper check and send the disbursement by mail (5-7 business days).

The timing estimates are AFTER HigherOne receives Green River's disbursement records.

Please activate your card as soon as you receive it. Remember, even if you are not currently expecting a disbursement from Green River, we may have a disbursement for you in the future so save that card!

Please make sure Green River has your correct current mailing address at this link. Your Gator Choice Card will be mailed to your current address on file with Enrollment Services, so it needs to be accurate. Change or verify your address now.

For more information contact the Financial Aid Office at 253-833-9111, extension 2449.

 

Change/Verify Address

Please make sure Green River has your correct current mailing address at this link. Your Gator Choice Card will be mailed to your current address on file with Enrollment Services, so it needs to be accurate.

change or verify your address

Changing your Address

It's important to keep your address up-to-date. Please use ALL the links below to change your address:

  1. For Enrollment Services: Online Form, and
  2. For Financial Aid Office: PDF Form, and
  3. After your Debit Card is activated: Member Login

Access Account

change or verify your address

You may contact HigherOne by phone at 1-877-405-8685, Monday through Friday from 6:00 a.m. to 8:00 p.m. Pacific Time.

You can login to your Gator Choice Card account at any time.

Member Log In

For questions regarding your current financial aid status, academic standing, award notification or financial aid disbursement, contact Green River's Financial Aid Office:

Disbursement Options

disbursement options

You have three options to select how you wish to receive your financial aid refund disbursements. Your selection is called your “refund (disbursement) preference” and you must select one option.

Carefully read through all of the information for each option and make the selection that is best for you. You can update your refund (disbursement) preference at any time by visiting www.GatorChoiceCard.com.

  1. OneAccount
    The OneAccount is a free checking account that you open with HigherOne linked to your Gator Choice DEBIT CARD. With the OneAccount you can use your Gator Choice Debit Card for purchases anywhere that Debit MasterCard is accepted.

    If you choose this option, your refund/disbursement is available the following business day after Green River sends the funds to HigherOne. This is the first day of each quarter for students who have an active award, are in good academic standing and finalized their class schedules one week prior to the quarter start.

    There may be fees associated with the OneAccount, including PIN based transaction fees. Use the “swipe and sign” method when making purchases. Swipe your card, select the “credit” option and sign your receipt. It will still be used as a debit card, but without fees. Review HigherOne Fee Schedules to learn more about fees associated with the OneAccount and its services.

    You are not required to select the OneAccount to receive your financial aid refund/disbursement. You only open the OneAccount if you want to have your disbursement available on your DEBIT CARD.
  2. Transfer to Your Exisiting Checking Account
    You may request to electronically deposit your financial aid refund/disbursement to your existing bank account. Visit www.GatorChoiceCard.com when you receive your card and select “Automated Clearinghouse (ACH) Transfer” during the card activation process. There is no charge for receiving your refund/disbursement this way. You will have to complete, print and send (by mail or fax) an ACH Transfer form to HigherOne.

    If you choose this option, your refund will be deposited in your bank account within 2-3 business days after Green River sends the funds to HigherOne.
  3. Paper Check
    You may request to have your financial aid refund/disbursement issued in a paper check. Visit www.GatorChoiceCard.com when you receive the card and select “Paper Check” during the activation process.

    Checks are mailed by HigherOne to your address on file with Green River’s Enrollment Services Office within 5-7 business days after Green River sends the funds to HigherOne.

    There is no charge for receiving your refund/disbursement this way, although it will take longer to receive your check.

ATM Locations

atm locations

You can use HigherOne ATM’s to withdraw cash and/or view the current available balance on your HigherOne checking account. The daily maximum cash withdrawal is $500.

There are two convenient HigherOne ATM locations on Green River's Auburn campus.

  • Salish Hall Lobby – north door.
  • Science Building Lobby – north door.

About Fees

There is no fee when using the Gator Choice Card at the HigherOne ATM's.

However...

Fees are charged if you use the School Employees Credit Union of Washington’s ATM located in the Lindbloom Student Center. There are also fees for using another bank’s ATM (HigherOne Fee Schedules).

FAQs

FAQs

Green River Community College will no longer disburse financial aid checks to students. Instead, HigherOne (a financial services company) will issue a Gator Choice Card to all students who are offered financial aid.

The card is sent to the address on file with Green River's Enrollment Services Office. The card is used to select your option for your financial aid disbursement from HigherOne.

 

How do I avoid fees?

The OneAccount is designed to offer faster refunds and increased money management choices to fit your budget and busy lifestyle - but that doesn't mean it has to cost a fortune to use. It's easy to steer clear of fees and use the account for free. Just follow these simple rules:

  • Give yourself a little credit!
    Just remember, the key word is "credit" not "debit" when using your Higher OneCard to make purchases at checkout. Simply "Swipe & Sign" when you make Debit MasterCard® purchases (i.e. swipe your card and sign the receipt) and you won't be charged a PIN Based transaction fee. Sound easy? That's because it is!
  • Knowing is half the battle!
    At least it is when it comes to paying your bills. When you set up automatic recurring Debit MasterCard® payments, you'll know when your bills are being paid and the amount coming out of your account. It's the smart way to avoid getting caught by surprise. You'll make life easier, avoid Insufficient Funds Fees and save money on checks and postage.
  • What's better than avoiding fees?
    How about cash back just for using your card! With OneRewards, Higher One's cash back rewards program, that's just what you'll get. And it's up to 50% cash back by simply choosing "credit" and making Swipe & Sign transactions with your card at merchants in the OneRewards network. Prefer to shop online? We've got that covered too. Click through exclusive links for your favorite online merchants by visiting OneRewards.com.
  • Not all ATMs have the same fees!
    Although you can use your Higher OneCard to get cash at any ATM, stick to Higher One ATMs to stay fee-free. Or, better yet, use free Online Bill Pay as an alternative to withdrawing large amounts of cash for rent or bills. It's safer, easier and more secure!
  • Check your statement online for peace-of-mind and go mobile!
    As with most bank accounts, there are some services offered by Higher One that do carry fees. It's always a good idea to familiarize yourself with these by reviewing our Fee Schedules.

For more information: https://gatorchoicecard.higheroneaccount.com/

How do I activate my Gator Choice Card?

Visit www.GatorChoiceCard.com to activate your card and select your refund/disbursement preference. You have three options.

      1. OneAccount free checking account with a DEBIT CARD (1 day), or
      2. Transfer to an existing bank account (2-3 days), or
      3. Have a paper check mailed to you (5-7 days).

Making a selection is easy, and your choice is confirmed to make certain there is no mistake.

The timing estimates are AFTER HigherOne receives Green River’s disbursement records.

Do I have to activate my Gator Choice Card?

The card must be activated in order to select a refund/disbursement preference. HigherOne cannot disburse your financial aid if you do not activate the card and make a selection.

What is the OneAccount and do I have to open one?

The OneAccount is a free checking account service from HigherOne. Review the OneAccount information online at www.GatorChoiceCard.com for more details. If you select the OneAccount option, your Gator Choice Card will be used as a DEBIT CARD with the checking account.

You are not required to open a OneAccount bank account. You can choose to have your financial aid refund/disbursement deposited into your current bank account or have a paper check mailed to your home address.

How long will it take to get my financial aid disbursement the first time I use my Gator Choice Card?

The timing will vary depending upon the date you return your signed award notification and register for classes. The earliest time to receive your financial aid disbursement will be the first day of the quarter.

If you sign your award notification after the start of the quarter, it can take 5-7 days to receive your Gator Choice Card in the mail. Once you activate your card and make a disbursement selection, the timing will vary as follows:

  • OneAccount free checking with Gator Choice Debit Card –receive funding the same day HigherOne receives your disbursement information from Green River.
  • Transfer your disbursement to your own checking account (2-3 days).
  • Issue a paper check and send by mail (5-7) days.

Where can I use the Gator Choice Card?

If you choose the OneAccount (free checking account), you can use the card anywhere a DEBIT MasterCard would be accepted. There are fees for PIN-based transactions (HigherOne Fee Schedules). To avoid fees, select the “credit” option which is called “swipe and sign”. Your card is still used as a debit card even though you selected the “credit” option. Your debit card is NOT a credit card since you must have money in the account to use it. In most cases you will be asked to sign a receipt if you use the swipe and sign option.

Are there any ATM fees?

There are no fees when you use the HigherOne ATM with your Gator Choice Debit Card. There are two convenient locations:

  • Salish Hall Lobby – north door.
  • Science Building Lobby – north door.

Caution

Fees are charged if you use the School Employees Credit Union of Washington’s ATM located in the Lindbloom Student Center.

There are also fees for using another bank’s ATM (HigherOne Fee Schedules).

Does HigherOne charge fees for receiving my financial aid disbursement?

You are not charged for receiving your disbursement/refund, regardless of your method of disbursement.  If you select the OneAccount (including your Gator Choice Debit Card), you will not be charged for standard banking services such a zero minimum balance, online bill pay, check writing, etc.

However, there are fees for other services such as wire transfers, PIN based transaction fees, etc.  Read the HigherOne Fee Schedules carefully to learn about potential fees and how to avoid being charged.

Can I change my refund preference?

Yes, you can update your disbursement/refund preference at any time online at www.GatorChoiceCard.com.  Select “Financial Refunds” then “Refund Preferences” from the main menu to update your selection.

How will I know when my disbursement/refund has been deposited to my OneAccount?

HigherOne notifies you by email and/or text message alert when your disbursement/refund has been processed by HigherOne into your OneAccount. You can also check your account balance online at www.GatorChoiceCard.com.

What if I do not receive my Gator Choice Card in the mail?

You can track your card status online at www.GatorChoiceCard.com using the “Where’s My Card” feature.  You may also visit the Financial Aid Office for assistance in tracking your card.

How do I request a replacement card?

If you lose your Gator Choice Card, you can request a replacement card from HigherOne.  You will be charged a $20 replacement fee.

Contact

You may contact HigherOne by phone at 1-877-405-8685, Monday through Friday from 6:00 a.m. to 8:00 p.m. Pacific Time.

You can login to your Gator Choice Card account at any time.

For questions regarding your current financial aid status, academic standing, award notification or financial aid disbursement, contact Green River's Financial Aid Office: