GRC Virtual Assistance
Get Virtual Assistance
Connect with real people through Zoom using the options below.
Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos.
When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.
You can also connect with departments by calling into a Zoom lobby or by sending an email.
Calling In
To call into a department:
- Locate the Meeting ID of the department (listed below)
- Call one of the following:
- 253-215-8782
- 301-715-8592
- 646-876-9923
- Enter the Meeting ID when asked.
- Enter the passcode: 98092
Getting Started
GRC Welcome Desk
Zoom Meeting ID: 931 258 001 49
Password: 98092
For general questions, help with getting started, campus tours, or student recruitment and outreach.
Virtual Assistance Hours:
M-Th: 8am - 5pm
F: 9:30am - 4:30pm
- Phone: 253-333-6000
M-Th: 8am - 5pm - Email Us
- Welcome Desk Webpage
Student Technology Support Desk
Zoom Meeting ID: 938 4358 3105
Password: 98092
Summer Quarter Hours
Monday - Thursday 8AM - 5PM
Closed Fridays, Weekends and Holidays
While most tech help is best done via Zoom,
some information can be given over the phone: 253-931-6465
Phone Hours: Same As Zoom PLUS
Sunday Voice Mails & emails are Returned 2PM - 6PM
Please visit the Student Technology Support Desk Web Page For more Information
Career & Advising
Zoom Meeting ID: 948 403 075 59
Password: 98092
For assistance with student advising, academic planning, career, employment, and completion services.
Virtual Assistance Drop In Advising
Monday & Thursdays 11 - 1 p.m.
- Phone: 253-288-3482
M-Th: 8am-5pm
F: 9:30am-4:30pm - Email Us
- Who should I connect with?
- Career & Advising Center
Placement & Testing
Zoom Meeting ID: 932 685 569 90
Password: 98092
For assistance with course placement, assessments, and program entry testing.
Virtual Assistance Hours:
Monday 2pm-5pm
Wednesday 2pm-5pm
Friday 2pm-4:30pm
- Phone: 253-288-3449
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Placement & Testing Webpage
Financial Aid
- In-Person: SA 231
M-Th: 8am-5pm
F: 9:30-4:30pm - Phone: 253-288-3392
M-F: 10am-4pm - Email Us
- Help with completing FAFSA/WASFA applications
In-person and Zoom assistance available by appointment only.
Pre-College and Basic Skills Office
For help with Adult Basic Education, English Language Learning, GED®, High School Completion, and I-BEST.
- In-Person: SA-270
M-TH: 8am-5pm; F: 8am-5pm
- Phone: 253-351-6680
M-TH: 8am-5pm; F: 8am-5pm
Funding / Financial Services
Connect directly with funding and financial services by selecting from the list below. Need to make a payment? Make a Payment online.
Cashier's Office
For assistance with card payments or questions about your Student Account.
- Phone: 253-288-3399
M-Th: 8am - 5pm - Email Us
Financial Aid
- In-Person: SA 231
M-Th: 8am-5pm
F: 9:30am-4:30pm - Phone: 253-288-3392
M-F: 10am - 4pm - Email Us
- Help with completing FAFSA/WASFA applications
In-person and Zoom assistance available by appointment only.
Veteran Services
For assistance with VA educational benefits including certification with GRC School Certifying Officials, educational planning (for all military-connected students), transitional support from military service to college education, and more.
- Phone: 253-288-3452
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Veteran Services Webpage
Workforce Education
Zoom Meeting ID: 970 657 109 16
Password: 98092
For financial assistance with tuition, books,and required tools for grant eligible students pursuing Career and Technical Educational certificates and degrees.
Virtual Assistance Hours:
M-Th: 11am - 2pm
- Phone: 253-931-6550
M-Th: 8am - 5pm - Email Us
- Workforce Webpage
Office of the Registrar
For assistance with general questions, admissions, and account information please visit the Welcome Desk Lobby above.
In-person assistance:
M-Th: 8am - 5pm
F: 9:30am-4:30pm
- Phone: 253-288-3383
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Office of the Registrar Webpage
Running Start
Zoom Meeting ID: 927 584 358 73
Password: 98092
For assistance with Running Start program admissions, advising, and registration.
Virtual Assistance Hours:
M-Th: 9am - 12pm and 2pm - 5pm
- Phone: 253-288-3380
M-Th: 8am - 12pm - Email Us
- Running Start Webpage
Master Achiever Center (MAC)
For assistance with advising and transitioning for TS, GED®, High School 21+, and I-BEST Students
- In-Person: SA-270
M-Th: 8am - 5pm; F: 9am-4pm - Phone: 253-931-6515
- Email Us
- MAC Webpage
English Classes (ELL)
For assistance with English classes and English Language Learning.
- In-Person: SA-270
M-TH: 8am-5pm; F: 9am-4pm
- Phone: 253-351-6680
M-TH: 8am-5pm; F: 9am-4pm
Disability Support Services
Zoom Meeting ID: 969 031 761
Password: 98092
For assistance with qualifying for academic accommodations in the classroom, with testing, course materials, and/or structural access.
Virtual Assistance Hours:
M-Th 8am - 5pm
- Phone: 253-931-6460
M-Th 8am - 5pm - Email Us
- Disability Support Services Webpage
TRiO
TRiO serves students who are first generation, income eligible, and/or have a disability. For assistance with TRiO applications, currrent programming and events, setting up appointments with your advisor, resource sharing and basic assistance.
Assistance Hours:
In person and by phone during all open hours. Visit the TRiO webpage for office hours.
- In Person: SA 211
- Phone: 253-288-3478
- Email Us
- TRiO Webpage
Veteran Services
For assistance with VA educational benefits including certification with GRC School Certifying Officials, educational planning (for all military-connected students), transitional support from military service to college education, and more.
- Phone: 253-288-3452
M-Th: 8am - 5pm
F: 9:30am-4:30pm - Email Us
- Veteran Services Webpage
Center for Transformational Wellness
Zoom Meeting ID: 918 825 946 30
Password: 98092
For resources and support around interpersonal violence, substance use recovery, and reEntry services.
Virtual Assistance Hours:
M-Th: 9am - 5pm
- Phone: 253-333-6016
M-Th: 9am - 5pm
F: 9:30am-4:30pm - Email Us
- Center for Transformational Wellness Webpage
Holman Library
Ask a librarian for virtual assistance via email, phone, or chat
M-Th 8:00a.m.-8:00p.m.
Friday & Saturday Closed
Sunday 2:00p.m.-6:00p.m.
- Phone: 253-931-6480
- Email Us
- Holman Library Webpage
Benefits Hub
Zoom Meeting ID: 879 4814 9405
Password: 98092
For resources and support related to basic food needs, toiletries, and personal items.
Virtual Assistance Hours
M-Th: 9am-11am
- Phone: 253-833-9111 ext. 3492
M-F: 9am-11am - Email Us
- Benefits Hub Webpage
International Programs (IP) Advisors
Zoom Meeting ID: 992 8143 4234
Password: 98092
For assistance with student advising, academic, planning, class registration, and immigration advising for international students.
Virtual Assistance Hours:
Monday - Thursday 1:00 PM - 5:00 PM
In-Person Assistance Hours:
Monday: 9 AM - 5 PM
Tuesday: 1 PM - 5 PM
Wednesday: 9 AM - 5 PM
Thursday: 9 AM - 5 PM
- Phone: 253-288-3300
M-Th 9am - 5pm - Email Us
- International Programs Advising Webpage
International Programs (IP) Housing
Zoom Meeting ID: 918 8004 1608
Password: 98092
For assistance with International Program Housing (CCA & Host Family).
Virtual Assistance Hours:
Monday, Tuesday, Thursday: 9a-1p
Wednesday, Friday: 12p-5p
- Phone: 253-288-3300
- Email Us
- International Programs Housing Webpage
International Programs (IP) Activities
Zoom Meeting ID: 950 7013 8137
Password: 98092
For assistance with International Program's activities.
- Phone: 253-288-3300
- M-Th: 8:00 a.m. - 10:00 a.m.
3:00 p.m. - 5:00 p.m. - IP Life on Campus Webpage
Office of Diversity, Equity, and Inclusion (ODEI)
Meeting ID: 834 7463 0330
Password: grcodei
For assistance with ODEI services, including the Book Loan Program, GDEC-ODEI Diversity Educational Series, Bilingual Services, Peer Mentorship, Peer Navigators, Diversity Clubs and Organizations, and building relationships along our student and our diverse communities.
Zoom Lobby Hours: Tuesday & Thursday from 11:00am - 3:00pm
- Phone: 253-333-4973
M-Th: 8:00 a.m. - 5:00 p.m.
F: 8:00 a.m. - 4:30 p.m. - Email Us
- ODEI Webpage
Masks strongly encouraged and will be required in certain situations or locations. Learn More.
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