GRC Virtual Assistance

Get Virtual Assistance

Connect with real people through Zoom using the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos.


When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.

You can also connect with departments by calling into a Zoom lobby or by sending an email.

Calling In

To call into a department:

  1. Locate the Meeting ID of the department (listed below)
  2. Call one of the following:
    1. 253-215-8782
    2. 301-715-8592
    3. 646-876-9923
  3. Enter the Meeting ID when asked.
  4. Enter the passcode: 98092

Getting Started

GRC Welcome Desk

Connect Through Zoom

Zoom Meeting ID: 931 258 001 49
Password: 98092

For general questions, help with getting started, campus tours, or student recruitment and outreach.

Virtual Assistance Hours:
M-Th: 8:00 a.m. - 5:00 p.m.
F: 9:30 a.m. - 4:30 p.m.

Assessment & Testing

Connect Through Zoom

Zoom Meeting ID: 932 685 569 90
Password: 98092

For assistance with course placement, assessments, and program entry testing.

Virtual Assistance Hours:
M-Th: 11:00 a.m. - 5:00 p.m.
F: 11:00 a.m. - 4:30 p.m.

Financial Aid

Connect Through Zoom

Zoom Meeting ID: 950 904 257 58
Password: 98092

For assistance with financial aid, including work study, loans, and FAFSA/WASFA applications.

Virtual Assistance Hours:
M-F: 12:00 p.m. - 4:00 p.m.

FAFSA/WAFSA Assistance
Th: 6:00 p.m. - 8:00 p.m.

Other Student Services

Connect directly with commonly used student services by selecting from the list below.

Career & Advising

Connect Through Zoom

Zoom Meeting ID: 948 403 075 59   
Password: 98092

For assistance with student advising, academic planning, career, employment, and completion services.
For the Benefits Hub, please see their section below.

Virtual Assistance Hours:
M-Th: 2:00 p.m. - 6:00 p.m.
F: 2:00 p.m. - 4:30 p.m. 
Please call us at 253-833-9111 ext. 2641 or visit us in our ZOOM lobby at www.greenriver.edu/va.

 

Running Start

Connect Through Zoom

Zoom Meeting ID: 927 584 358 73
Password: 98092

For assistance with Running Start program admissions, advising, and registration.

Virtual Assistance Hours:
M: 9:00 a.m - 3:00 p.m.
T-W: 2:00 p.m. - 5:00 p.m.
Th: 9:00 a.m. - 3:00 p.m.
F: 2:00 p.m. - 4:30 p.m. 

English Classes (ELL)

Connect Through Zoom

Zoom Meeting ID: 942 819 457 47
Password: 98092

For assistance with English classes and English Language Learning.

Master Achiever Center (MAC)

Connect Through Zoom

Zoom Meeting ID: 917 217 232 39
Password: 98092

For assistance with advising and transitioning for TS, GED®, High School 21+, and I-BEST Students

Pre-College and Basic Skills Office

Connect Through Zoom

Zoom Meeting ID: 942 819 457 47
Password: 98092

For help with Adult Basic Education, English Language Learning, GED®, High School Completion, and I-BEST.

Office of the Registrar

Connect Through Zoom

Zoom Meeting ID: 932 203 385 89
Password: 98092

For assistance with general questions, admissions, and account information please visit the Welcome Desk Lobby above.

Connect here for assistance with registration, transcripts, evaluations, and graduation.

Virtual Assistance Hours:
M-Th: 2:00 p.m. - 5:00 p.m.
F: 2:00 p.m. - 4:30 p.m.

Special Hours:
M 1/25: Closed at 12pm

Auburn Center

Connect Through Zoom

Zoom Meeting ID: 959 403 803 25
Password: 98092

For assistance with getting started at GRC and general questions about the Auburn Center.

Funding / Financial Services

Connect directly with funding and financial services by selecting from the list below. Need to make a payment? Make a Payment online.

Cashier's Office

For assistance with card payments or questions about your Student Account.

  • Phone: 253-288-3399
    M-Th: 8:00 a.m. - 5:00 p.m.
    F: 9:30 a.m. - 4:30 p.m.
  • Email Us

Financial Aid

Connect Through Zoom

Zoom Meeting ID: 950 904 257 58
Password: 98092

For assistance with financial aid, including work study, loans, and FAFSA/WASFA applications.

Virtual Assistance Hours:
M-F: 12:00 p.m. - 4:00 p.m.

FAFSA/WAFSA Assistance
Th: 6:00 p.m. - 8:00 p.m.

Veteran Services

Connect Through Zoom

Zoom Meeting ID: 947 813 942 58
Password: 98092

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to ther military-affiliated services (TA, waivers, Gold Start Families book stipend), and to connect with GRC School Certifying Officials.

Virtual Assistance Hours:
M-Th: 8:00 a.m. - 5:00 p.m.

Workforce Education

Connect Through Zoom

Zoom Meeting ID: 970 657 109 16
Password: 98092

For financial assistance with tuition, books,and required tools for grant eligible students pursuing Career and Technical Educational certificates and degrees.

Virtual Assistance Hours:
M-Th: 8:00 a.m. - 5:00 p.m.
F: 9:00 a.m. - 5:00 p.m.

Student Support

Connect with a student support service by selecting from the list below.

Disability Support Services

Connect Through Zoom

Zoom Meeting ID: 969 031 761
Password: 98092

For assistance with qualifying for academic accommodations in the classroom, with testing, course materials, and/or structural access.

Virtual Assistance Hours:
M-T: 8:00 a.m. - 5:00 p.m.
F: 9:30 a.m. - 4:30 p.m.

Student Help Desk

Connect Through Zoom

Zoom Meeting ID: 938 4358 3105
Password: 98092

For assistance with IT questions related to student email, Canvas, Microsoft Office applications, and more.

Winter Quarter SHD Virtual Lobby Hours:
M-Th: 8:00 a.m. - 7:00 p.m.
F: 8:00 a.m. - 5:00 p.m.

TRiO

Connect Through Zoom

Zoom Meeting ID: 506 973 508
Password: 98092

For assistance with TRiO applications, currrent programming and events, setting up appointments with your advisor, resource sharing and absic assistance.

Virtual Assistance Hours:
M-Th: 8:00 a.m. - 5:00 p.m.
F: 9:30 a.m. - 4:30 p.m.

Veteran Services

Connect Through Zoom

Zoom Meeting ID: 947 813 942 58
Password: 98092

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to ther military-affiliated services (TA, waivers, Gold Start Families book stipend), and to connect with GRC School Certifying Officials.

Virtual Assistance Hours:
M-Th: 8:00 a.m. - 5:00 p.m.

Violence Prevention Center

Connect Through Zoom

Zoom Meeting ID: 918 825 946 30
Password: 98092

For resources and support around interpersonal violence.

Virtual Assistance Hours:
M-T: 1:00 p.m. - 4:00 p.m.
W-Th: 9:00 a.m. - 12:00 p.m.

Holman Library

Ask a Librarian

Ask a librarian for virtual assistance or visit the Holman Library Resources 2020: Updates Guide for more information.

Ask a Librarian Hours:
24 hours a day, 7 days a week

Benefits Hub

Connect Through Zoom

Zoom Meeting ID: 948 403 075 59
Password: 98092

For resources and support related to basic food needs, toiletries, and personal items. 

Drop-in hours:
M-Th: 9 a.m. - 11 a.m.
Friday: 9:30 a.m. - 11 a.m.

 

Counseling Services

Connect Through Zoom

Zoom Meeting ID: 858 1615 3953
Password: 98092

Offering personal, mental health counseling remotely to currently enrolled students.

Virtual Assistance Hours:
M-F: 11:00 a.m. - 3:00 p.m.

Please note: Drop in hours are Monday/Tuesday/Thursday/Friday. Students must check in by 11:45 a.m. through our virtual lobby for one appointment availability at 12 p.m. or by calling 253-351-6670. 

 

International Programs

International student support services.

International Programs (IP) Advisors

Connect Through Zoom

Zoom Meeting ID: 992 8143 4234
Password: 98092

For assistance with student advising, academic, planning, class registration, and immigration advising for international students.

Virtual Assistance Hours:
Monday 9am-5pm

Tuesday 1pm-5pm

Wednesday-Friday 9am-5pm

International Programs (IP) Housing

Connect Through Zoom

Zoom Meeting ID: 918 8004 1608
Password: 98092

For assistance with International Program Housing (CCA & Host Family).

Virtual Assistance Hours:
M-F 9:00 a.m. - 5:00 p.m.

International Programs (IP) Activities

For assistance with International Program's activities.

Campus Life

Connect with a Campus Life department by selecting from the list below.

Office of Diversity, Equity, and Inclusion (ODEI)

Connect Through Zoom

Meeting ID: 964 471 792 53
Password: 98092

For assistance with ODEI services, including the Book Loan Program, GDEC-ODEI Diversity Educational Series, Bilingual Services, Peer Mentorship, Peer Navigators, Diversity Clubs and Organizations, and building relationships along our student and our diverse communities.

Virtual Assistance Hours:
M-Th: 9:00 a.m. - 3:00 p.m.
F: 9:30 a.m. - 3:00 p.m.

Recreation and Athletics Center (RAC)

Connect Through Zoom

Zoom Meeting ID: 728 081 444 90
Password: 98092

For assistance with the RAC, RecSports, and Ahtletics.

Virtual Assistance Hours:
M-F 12:00 p.m. - 2:00 p.m.

Student Life

Connect Through Zoom

Zoom Meeting ID: 917 076 811 53
Password: 98092

For assistance with Clubs & Organizations, ASGRC (student government), Gator Activities Board, and other event planning resources.

Virtual Assistance Hours:
M-T 9:00 a.m. - 4:00 p.m.
W 9:00 a.m. - 5:00 p.m.
Th-F 9:00 a.m. - 4:00 p.m.