Green River College Virtual Assistance

Please Note: Student Affairs departments will be closed all day on Thursday August 13, 2020, for staff training. Offices will open at 8 a.m. on Monday August 17, 2020.

Get Virtual Assistance

Connect with a department through Zoom using the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos.

When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.

You can also connect with departments by calling into a Zoom lobby or by sending an email.

Calling In

To call into a department:

  1. Locate the Meeting ID of the department (listed below)
  2. Call one of the following:
    1. 253-215-8782
    2. 301-715-8592
    3. 646-876-9923
  3. Enter the Meeting ID when asked.
  4. Enter the passcode: 98092
 

Service Areas

Service Hours

Monday - Thursday
8 a.m. - 5 p.m.
Friday
Closed
Saturday/Sunday
Closed

 Some areas may have different hours from above. Any difference in hours will be noted on the department lobby below.

Zoom Connection Tips

Zoom is making frequent changes to their apps, for the best experience please check for updates to ensure you are using the current version.

For connecting from an iPhone or Android deviceFor connecting from a desktop computer
  • If Zoom is NOT installed: Zoom will prompt you to sign in, sign up, or to get the app.
  • If Zoom IS installed: Zoom will prompts you for an identifier (name) and will launch the meeting.
  • Updating Zoom: Visit the App or Play Store to check for updates.
  • If Zoom is NOT installed: Zoom will prompt you to sign in or sign up. You will not be able to launch the meeting from within the browser window until Zoom is installed.
  • If Zoom IS installed: Zoom will promt you for an identifier (name) and will launch the meeting.
  • Updating Zoom: Open the app, click on your image or avatar in the top right and select Check for Updates

Getting Started and Welcome Desk

For general questions, help with getting started, campus tours, or student recruitment and outreach.

Email the Welcome Desk at welcomedesk@greenriver.edu.

Connect to the Welcome Desk

Meeting ID: 931 258 001 49

Student Services

Connect directly with commonly used student services or send an email by selecting from the list below.

Assessment & Testing Center

Meeting ID: 932 685 569 90

For assistance with course placement assessments, program entry testing, and proctored exams.

Auburn Center

Meeting ID: 959 403 803 25

Hours: Mon-Thu 8 a.m. - 12 p.m. (Closed July 2)

For assistance with getting started at GRC and general questions about the Auburn Center.

Career & Advising Center

Meeting ID: 948 403 075 59

For assistance with student advising, academic planning, and career, employment, completion services and the Benefits Hub.

Benefits Hub drop in services available 9 - 11 a.m. M-Th and 9:30 - 11 a.m. on Fridays.

English Classes (ELL)

Meeting ID: 942 819 457 47

For help with English classes and English Language Learning.

For help by phone please call one of the numbers below:

  • 253-344-6948
  • 253-344-0791
  • 253-344-6406

Master Achiever Center (MAC)

Meeting ID: 917 217 232 39

For assistance with advising and transitioning for TS, GED®, High School 21+, and I-BEST students.

For help by phone please call:

  • 253-931-6515

Office of the Registrar

Meeting ID: 932 203 385 89

Phone Assistance Hours:
M-Th 8 a.m. - 12:30 p.m.

Please call:253-288-3383

Zoom Virtual Assistance Hours:

M-Th 12:30 - 5 p.m.

For assistance with admissions, registration, transcripts, evaluations, and graduation.

Pre-College and Basic Skills

Meeting ID: 942 819 457 47

For help with Adult Basic Education, English Language Learning, General Education Development (GED®), High School Completion, and I-Best.

Running Start

Meeting ID: 927 584 358 73

For assistance with Running Start program admissions, advising, and registration.

Prefer email? Contact a student service department below.

DepartmentEmail
Assessment & Testing Center  assessment@greenriver.edu
Advising Center beadvised@greenriver.edu
Career Services careerservices@greenriver.edu
Master Achiever Center mac@greenriver.edu
Office of the Registrar registrarsoffice@greenriver.edu
Running Start runningstart@greenriver.edu

Funding / Financial Services

Connect directly with funding and financial services or send an email by selecting from the list below. Need to make a payment? Make a Payment online.

Financial Aid

Meeting ID: 950 904 257 58

For assistance with financial aid, including work study, loans, and FAFSA/WASFA applications.

Veteran Services

Meeting ID: 947 813 942 58

Hours: Closed Thursdays

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to other military-affiliated services (TA, waivers, Gold Star Families book stipend), and to connect with GRC School Certifying Officials.

Workforce Education

Meeting ID: 970 657 109 16

Hours: M-Th 8 a.m. - 5 p.m., Friday 9 a.m. - 5 p.m.

For financial assistance with tuition, books, and required tools for grant eligible students pursuing Career and Technical Educational certificates and degrees.

Prefer email? Contact a funding or financial service department below.

DepartmentEmail
Cashering cashiers@greenriver.edu
Financial Aid finaid@greenriver.edu 
Veterans Services veterans@greenriver.edu
Workforce Education workforce@greenriver.edu

Student Support

Connect with a student support service or or send an email by selecting from the list below.

Disability Support Services (DSS)

Meeting ID: 969 031 761

For assistance with qualifying for academic accommodations in the classroom, with testing, course materials, and/or structural access.

Student Help Desk

Meeting ID: 938 435 831 05

Hours: Mon-Thu 8 a.m. - 7 p.m.

For assistance with IT questions related to student email, Canvas, Microsoft Office applications, and more.

By phone: Call 253-833-9111, ext. 2115 and leave a message. Your call will be returned as soon as possible.

TRiO

Meeting ID: 506 973 508

For assistance with TRiO application questions, current TRiO programming and events, setting up an appointment with your advisor, resource sharing and basic assistance.

Veteran Services

Meeting ID: 947 813 942 58

Hours: Closed Thursdays

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to other military-affiliated services (TA, waivers, Gold Star Families book stipend), and to connect with GRC School Certifying Officials.

Violence Prevention Center (VPC)

Meeting ID: 918 825 946 30

For resources and support around interpersonal violence.

Prefer email? Contact a student support department below.

DepartmentEmail
Counseling Services cs@greenriver.edu
Disability Support Services dss@greenriver.edu
Office of Diversity, Equity and Inclusion diversity@greenriver.edu
TRiO triodepartment@greenriver.edu
Veteran Services veterans@greenriver.edu
Violence Prevention Center vpc@greenriver.edu

International Programs

International student support services.

International Programs (IP) Advisors

Meeting ID: 992 8143 4234

Hours: Mon-Thu 9 a.m. - 5 p.m.

For assistance with student advising, academic planning, class registration, and immigration advising for international students.

International Programs (IP) Housing

Meeting ID: 918 8004 1608

Hours: Mon-Thu 8 a.m. - 5 p.m.

For assistance with International Program Housing (CCA & Host Family).

International Programs (IP) Activities

Meeting ID: 576 4465 994

Hours: Mon-Fri 8 a.m. - 5 p.m. and 6 - 8 p.m.

For assistance with International Program's activities.

Campus Life

Connect with a Campus Life department or or send an email by selecting from the list below.

Office of Diversity, Equity & Inclusion (ODEI)

Meeting ID: 964 471 792 53

Hours: Mon-Thu9 a.m. - 3 p.m.

For assistance with ODEI services including the Book Loan Program, GDEC-ODEI Diversity Educational Series, Bilingual Services, Peer Mentorship, Peer Navigators, Diversity Clubs and Organizations, and building relationships along our students and our diverse communities.

Recreation and Athletics Center (RAC)

Meeting ID: 728 081 444 90

Hours: Mon-Thu, 12 - 2 p.m.

For assistance with the RAC, Rec Sports, and Athletics.

Student Life

Meeting ID: 917 076 811 53

Hours:
Mon/Thu 12 - 2 p.m.
Tue/Wed 8 - 10 a.m.

For assistance with Clubs & Organizations, ASGRC (student government), Gator Activities Board, and other event planning resources.

Prefer email? Contact a Campus Life department below.

DepartmentEmail
Student Life studentlife@greenriver.edu