Green River College Virtual Assistance

Green River College will be closed Monday, May 25, in observance of Memorial Day.

Virtual Assistance will be available again on Tuesday, May 26.

Get Virtual Assistance

Connect with a department through Zoom using the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos.

When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.

You can also connect with departments by calling into a Zoom lobby or by sending an email.

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below). A password will also be required.

Zoom Phone Numbers
Password for all lobbies: 98092
+1 253-215-8782  
+1 301-715-8592  
+1 646 876 9923 

Service Areas

Service Hours

Monday - Thursday
8 a.m. - 5 p.m.
Friday
9:30 a.m. - 4:30 p.m.
Saturday/Sunday
Closed

 Some areas may have different hours from above. Any difference in hours will be noted on the department lobby.

Zoom Connection Tips

Zoom is making frequent changes to their apps, for the best experience please check for updates to ensure you are using the current version.

For connecting from an iPhone or Android deviceFor connecting from a desktop computer
  • If Zoom is NOT installed: Zoom will prompt you to sign in, sign up, or to get the app.
  • If Zoom IS installed: Zoom will prompts you for an identifier (name) and will launch the meeting.
  • Updating Zoom: Visit the App or Play Store to check for updates.
  • If Zoom is NOT installed: Zoom will prompt you to sign in or sign up. You will not be able to launch the meeting from within the browser window until Zoom is installed.
  • If Zoom IS installed: Zoom will promt you for an identifier (name) and will launch the meeting.
  • Updating Zoom: Open the app, click on your image or avatar in the top right and select Check for Updates

Getting Started and Welcome Desk

For general questions, help with getting started, campus tours, or student recruitment and outreach.

Email the Welcome Desk at welcomedesk@greenriver.edu.

Connect to the Welcome Desk

Meeting ID: 931 258 001 49

Student Services

Connect directly with commonly used student services or send an email by selecting from the list below.

Assessment & Testing Center

Meeting ID: 932 685 569 90

For assistance with course placement assessments, program entry testing, and proctored exams.

Auburn Center

Meeting ID: 959 403 803 25

Hours: Mon-Fri 8 a.m. - 12 p.m.

For assistance with getting started at GRC and general questions about the Auburn Center.

Career & Advising Center

Meeting ID: 948 403 075 59

For assistance with student advising, academic planning, and career, employment, completion services and the Benefits Hub.

Benefits Hub drop in services available 9 - 11 a.m. M-Th and 9:30 - 11 a.m. on Fridays.

Master Achiever Center (MAC)

Meeting ID: 917 217 232 39

For assistance with advising and transitioning for TS, GED®, High School 21+, ELL, and I-BEST students.

Office of the Registrar

Meeting ID: 932 203 385 89

For assistance with admissions, registration, transcripts, evaluations, and graduation.

Running Start

Meeting ID: 927 584 358 73

For assistance with Running Start program admissions, advising, and registration.

Prefer email? Contact a student service department below.

DepartmentEmail
Assessment & Testing Center  assessment@greenriver.edu
Advising Center beadvised@greenriver.edu
Career Services careerservices@greenriver.edu
Master Achiever Center mac@greenriver.edu
Office of the Registrar registrarsoffice@greenriver.edu
Running Start runningstart@greenriver.edu

Funding / Financial Services

Connect directly with funding and financial services or send an email by selecting from the list below. Need to make a payment? Make a Payment online.

Cashiering

Meeting ID: 978 439 533 34

For questions about your Student Account. We are unable to take payments over the Virtual Assistance Lobby. To make a payment call Cashiering at 253-288-3399 during our normal business hours.

Financial Aid

Meeting ID: 950 904 257 58

For assistance with financial aid, including work study, loans, and FAFSA/WASFA applications.

Green River College Foundation

Meeting ID: 95708275289

For questions about scholarships, Gator Pledge, and other Foundation funding sources.

Veteran Services

Meeting ID: 947 813 942 58

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to other military-affiliated services (TA, waivers, Gold Star Families book stipend), and to connect with GRC School Certifying Officials.

Workforce Education

Meeting ID: 970 657 109 16

Hours: M-Th 8 a.m. - 5 p.m., Friday 9 a.m. - 5 p.m.

For financial assistance with tuition, books, and required tools for grant eligible students pursuing Career and Technical Educational certificates and degrees.

Prefer email? Contact a funding or financial service department below.

DepartmentEmail
Cashering cashiers@greenriver.edu
Financial Aid finaid@greenriver.edu 
Veterans Services veterans@greenriver.edu
Workforce Education workforce@greenriver.edu

Student Support

Connect with a student support service or or send an email by selecting from the list below.

Counseling Services

Meeting ID: 982 574 824 21

Hours: Mon-Fri 10 a.m. - 2 p.m.

For personal mental health counseling.

Disability Support Services (DSS)

Meeting ID: 969 031 761

For assistance with qualifying for academic accommodations in the classroom, with testing, course materials, and/or structural access.

Student Help Desk

Meeting ID: 938 435 831 05

Hours: Mon-Thu 8 a.m. - 7 p.m., Fri 8 a.m. - 4 p.m.

For assistance with IT questions realted to student email, Canvas, Microsoft Office applications, and more.

By phone: Call 253-833-9111, ext. 2115 and leave a message. Your call will be returned as soon as possible.

TRiO

Meeting ID: 506 973 508

For assistance with TRiO application questions, current TRiO programming and events, setting up an appointment with your advisor, resource sharing and basic assistance.

Veteran Services

Meeting ID: 947 813 942 58

For assistance with VA education benefits, VA Vocational Rehabilitation, referral to other military-affiliated services (TA, waivers, Gold Star Families book stipend), and to connect with GRC School Certifying Officials.

Violence Prevention Center (VPC)

Meeting ID: 918 825 946 30

For resources and support around interpersonal violence.

Prefer email? Contact a student support department below.

DepartmentEmail
Counseling Services cs@greenriver.edu
Disability Support Services dss@greenriver.edu
Office of Diversity, Equity and Inclusion diversity@greenriver.edu
TRiO triodepartment@greenriver.edu
Veteran Services veterans@greenriver.edu
Violence Prevention Center vpc@greenriver.edu

International Programs

International student support services.

International Programs (IP) Advisors

Meeting ID: 992 814 342 34

For assistance with student advising, academic planning, class registration, and immigration advising for international students.

Hours: Mon-Fri 9 a.m. - 5 p.m.

International Programs (IP) Housing

Meeting ID: 957 082 752 89

Hours: Mon-Fri 9 a.m. - 5 p.m.

For assistance with International Program Housing (CCA & Host Family).

Campus Life

Connect with a Campus Life department or or send an email by selecting from the list below.

Office of Diversity, Equity & Inclusion (ODEI)

Meeting ID: 964 471 792 53

Hours: Mon-Fri 9 a.m. - 3 p.m.

For assistance with ODEI services including the Book Loan Program, GDEC-ODEI Diversity Educational Series, Bilingual Services, Peer Mentorship, Peer Navigators, Diversity Clubs and Organizations, and building relationships along our students and our diverse communities.

Recreation and Athletics Center (RAC)

Meeting ID: 728 081 444 90

Hours: Mon-Fri, 12 - 2 p.m.

For assistance with the RAC, Rec Sports, and Athletics.

Student Life

Meeting ID: 917 076 811 53

Hours: Mon/Wed/Fri 1 - 5 p.m., Tues/Thur 10 a.m. - 2 p.m.

For assistance with Clubs & Organizations, ASGRC (student government), Gator Activities Board, and other event planning resources.

Prefer email? Contact a Campus Life department below.

DepartmentEmail
Student Life studentlife@greenriver.edu