GRC to close to public on Fridays for ctcLink training
By Philip Denman, April 28, 2021
Green River College will be closed to the public each Friday between April 30 and June 18, as the College prepares to transition to ctcLink, the PeopleSoft-based system that will replace our current legacy student- and employee-facing software system. During this time, instructional classes and library services will continue as scheduled; however, many student support services (including the GRC Virtual Assistance portal) and campus offices will be closed so employees can participate in necessary training.
The dates that these services will be closed are: April 30, May 7, May 14, May 21, May 28, June 4, June 11, and June 18. Emails and messages will be responded to at the earliest opportunity.
ctcLink is a new, system-wide administrative software solution developed by the Washington community and technical college system to replace outdated computer systems with a set of common, mobile-friendly tools.
The move to ctcLink will give faculty, students, and staff access to modern functionality and a more efficient way to conduct their GRC business. It will also provide students a more common experience across all 34 Washington community and technical colleges, whether they transfer from one college to another or attend two or more colleges at once.
GRC is currently in the implementation phase of the ctcLink project and will go-live in October 2021. The next few months are vital to the project’s success and the next steps will require a lot of heavy lifting by GRC employees. Because this update impacts all GRC systems, it’s important that we’re properly prepared and ready to provide a great experience to our students, staff, and faculty as soon as the system goes live. As such, these Fridays will be provided for our campus subject matter experts (SMEs), and identified faculty and staff, to complete self-paced training.
Employees should not schedule other meetings during the Friday closures to ensure that time is dedicated to this training. Similarly, employee services like Payroll, Benefits, check pick-up, and inter-campus mail will not be available on Fridays. Online services, like TLR and Employee Earnings & Leave, will continue to be available.
Required trainings for GRC employees can be found on our ctcLink Training webpage. If you have questions regarding your specific role and the trainings you should take, please reach out to your supervisor or a member of the ctcLink Project Leadership Team.
For more information, or For more information, visit www.greenriver.edu/ctclink. For assistance with IT questions related to student email, Canvas, Microsoft Office applications, and more, please contact the GRC Student Help Desk. Employees can reach out to the GRC ctcLink team here: https://greenriveredu.sharepoint.com/sites/GN-ctclink.