Student Helpdesk
For assistance, please contact the GRC IT Student Help Desk via their Zoom lobby (https://www.greenriver.edu/va/#helpdesk) or over the phone (253-931-6465).
If you’d like in-person support, you can also visit the Student Help Desk in the TC building, in the Holman Library, or in the computer lab at the Kent Campus.
Tools for Students
- Academic Dates & Deadlines
- Accessing your GRC account for the first time
- Benefits Hub – food, housing, financial aid, & more
- Canvas - Login
- Canvas – Tips
- ctcLink Tutorials – Tips and videos for things like:
- Activating your ctcLink account
- ctcLink mobile app
- Financial Accounts
- View your aid, check balances, make payments, etc.
- View and print your 1098T tax credit information
- Registration and class information
- How to enroll
- Look up your advisor
- View your class schedule
- View your grades
- View or print your unofficial transcript
- ctcLink Mobile landing page (maybe make a nice short URL for this)
- Discounts available to students
- Email – Lookup, login, reset password
- Faculty Information – links to office hours and contact info, evaluations?
- Helpdesks - Student IT, Library, PC Repair, Canvas
- IT policies & procedures – link to page
- Main Campus Map
- MFA – Tips
- Microsoft Office365 download
- Microsoft Office365 online then click “Apps”
- My Green River
- Official Transcript
- OneDrive – Tips
- Online Services
- Password reset
- Printing at GRC – Tips
- Report a Crime, Incident, or Concern - Campus Safety
- Security Awareness Training
- Submit Documents - Secure document upload of forms and files
- Support and Services (among others)
- Ask a Librarian
- Counseling
- Gator Pantry
- Safety Ride
- Scholarships
- Tutoring & Resource Centers
- Violence Prevention
- Translation Schedule
- Voter Information & Registration - Learn more about voter registration and elections
- Wi-Fi at GRC – how to access