About Medical Office Administration
The Medical Office Administration program prepares you to work in healthcare offices like clinics, hospitals, and doctor’s offices. You will learn how to schedule appointments, manage patient records, handle billing, and work with insurance. These are important skills that help medical offices run smoothly.
This program also teaches you how to use computers, communicate with patients and staff, and understand basic medical terms. You’ll be trained to help both doctors and patients every day.
If you enjoy helping others, staying organized, and working in a healthcare setting, this program is a great way to start your career.
Scroll down to explore sample pathways, full degree details, and career outlook information.
Program Outcomes
Students who successfully complete this program will be able to:
- Accurately spell, pronounce and define common medical terms related to major disease processes, diagnostic procedures, laboratory tests, abbreviations, drugs, and treatment modalities.
- Develop an understanding of the structure and function of the healthy human body, diseases and treatment modalities.
- Identify the different types of healthcare providers, disciplines, common departments and general structure found within healthcare organizations.
- Analyze and verify medical record and documentation accuracy and validity.
- Identify and define medical disease, diagnosis, procedural terms and abbreviations.
- Abstract diagnostic and procedural terminology to accurately assign ICD-10-CM, CPT-4 and HCPCS level II codes.
- Define key legal concepts related to healthcare
- Perform mathematical calculations needed to process a claim, determine allowed amounts, deductibles and co-payments, process cash, check and electronic payments, and balance monthly and yearly financial records.
- Complete all general medical practice management software tasks such as registering and scheduling patients, searching and reviewing medical records online, entering codes, payment and other electronic health record (EHR) tasks.
Contact Us
Shannon Sharpe
BTAC Faculty
ssharpe@greenriver.edu
253-931-6849
Office: SH 220-44
Advising Resources Request More Information
Have Questions About Registration?
- Welcome Desk: 253-333-6000, welcomedesk@greenriver.edu
- Office of the Registrar: 253-288-3383, otr@greenriver.edu
Cost of Attending
- Learn about tuition and fees.
- View estimated costs
- Funding & Payment Options
- Student Housing Options
College Wide Learning Outcomes
Associate Degree Options
Medical Office Administration, AAA with emphasis in Front Office
This degree option provides students an opportunity to develop essential front office medical administrative skills including customer service, patient registration, scheduling,
filing and computer skills necessary to obtain employment in a variety of healthcare
settings.
Length of Program: 94-95 credits, 6 quarters, 2 years
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Medical Office Administration, AAA with emphasis in Medical Coding and Reimbursement
This degree option provides students an opportunity to develop essential front office
medical administrative skills including customer service, patient registration, scheduling,
filing and computer skills necessary to obtain employment in a variety of healthcare
settings.
Length of Program: 94-95 credits, 6 quarters, 2 years
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Certificate Options
Medical Front Office Certificate
This Medical Front Office Certificate program provides students an opportunity to develop essential medical front office/reception
skills. After completing the program students will be qualified to secure employment
as a medical front office receptionist in an entry level position.
Length of Program: 54 Credits, 5 quarters, 1.5 years
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Medical Office Manager Certificate
This certificate program is designed for students who have completed the Medical Office
Administration Degree or who have previous medical office experience and will allow
them to increase their ability to achieve the goal of medical office manager.
Length of Program: 40 Credits, 6 months, 3 quarters
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Medical Coding and Reimbursement Specialist Certificate
The Medical Coding and Reimbursement Specialist Certificate provides students an opportunity to develop ICD, CPT and HCPCS Level II coding skills
to prepare them to become entry-level coders and reimbursement specialists. A coder
is a health information specialist who is equally at home with computerized and medical
reference books and patient records.
Length of Program: 75 Credits, 5 quarters, 1.5 years
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Medical Office Support Certificate
The Medical Office Support Certificate prepares students for entry-level employment
in physician practices, emergency rooms, ambulatory facilities, hospitals, and other
medical facilities.
Length of Program: 30 Credits, 9 months, 3 quarters
Location: Main
Mode of Instruction: In-person, Hybrid, Online
Career Outlook
A degree in Medical Office Administration can lead to a stable and rewarding career. As more people need healthcare, doctors and hospitals need trained workers to help run their offices.
With this training, you can work as a medical office assistant, receptionist, medical records clerk, or billing specialist. You might find jobs in hospitals, clinics, private doctor’s offices, or even from home.
This career is great for people who like helping others, staying organized, and working in a professional setting. There are many chances to grow and learn more, and you can feel good knowing your work helps patients get the care they need.