BankMobile Disbursements

Financial Aid Refund

Green River College utilizes BankMobile Disbursements, a technology solution, powered by BMTX, Inc. to deliver your remaining financial aid funds after your tuition has been paid. 

To view our third-party servicer contract for refund management, click here.

Change/Verify Email & Mailing Address

Please make sure Green River College has an accessible email and your current mailing address on file to prevent delays in receive your financial aid refund and to keep your aid secure.

You can view what email address is currently on file with the college and update it yourself in ctcLink by selecting the Profile tile in the Student Homepage. Approximately 1 week after you receive your financial aid offer letter, instructions about how to select your refund preference with BankMobile Disbursements will be emailed to you using your preferred email selected in ctcLink, not necessarily your student email.

If you have received financial aid from Green River College in the past and have already selected a refund preference, please log-into your BankMobile Disbursements Profile online to update any outdated information. Updates to your information made in ctcLink will not automatically update with BankMobile Disbursements.


How can I check on the status of my aid?

Check your email along with the Tasks, Message Center, and Financial Aid tiles in your student homepage in ctcLink for updates on your financial aid. It may take several weeks and may take months for your aid to be processed depending on when you submitted your application. Contact our office if you have questions.

Renew Your FAFSA/WASFA by April 30th!

Renew your FAFSA/WASFA for the 2023-24 award year by April 30th if you want to recieve financial aid for summer and/or fall quarter. 

September 19, 2023 OPENING DAY Office Closure.

The Financial Aid Office will be closed for opening day ceremonies and training. 

Federal School Code

Our Federal School Code is 003780

Hours of Operation

Fall Quarter Hours of Operation

Start September 5th

Phone Hours

Monday - Friday 10 AM - 4 PM

In-Person Hours - SA 231

Monday - Thursday 8 AM - 5 PM

Friday 9:30 AM - 4:30 PM

Students are not required to make an appointment in advance, but wait times to speak with a staff member may vary. 

Help with completing FAFSA/WASFA applications

Zoom assistance available by appointment only.


View Closures & Special Hours

Contact Us


Phone: 253-288-3392

Instagram: @grcfinaid

Office Address:

Green River College 12401 SE 320th Street, Auburn, WA 98092

Student Affairs Building, Room 231


Submitting Documents

Secure Document Upload Tool

Fax: 253-288-3473