Financial Aid Refund
Green River College utilizes BankMobile Disbursements, a technology solution, powered by BMTX, Inc. to deliver your remaining financial aid funds after your tuition has been paid.
To view our third-party servicer contract for refund management, click here.
Verify Your Email, Mailing Address, and Mobile Phone Number
Please make sure Green River College has an accessible email, a mobile phone number where you can receive text messages, and your current mailing address on file to prevent delays in receive your financial aid refund and to keep your aid secure.
You can view what contact information is currently on file with the college and update it yourself in ctcLink by selecting the Profile tile in the Student Homepage. Approximately 1 week after you receive your financial aid offer letter, instructions about how to select your refund preference with BankMobile Disbursements will be emailed to you using your preferred email selected in ctcLink. This will not come to your student email if that is not what you listed as your preferred.
If you have received financial aid from Green River College in the past and have already selected a refund preference, please log-into your BankMobile Refund Selection online to update any outdated information. Updates to your information made in ctcLink will not automatically update with BankMobile Disbursements.
For your security, BankMobile utilizes Multi-Factor Authentication (MFA) in their login process. They will text you a code when you login that will go to the number you have on your student account for your mobile phone number. If you do not have a number listed as Mobile in ctcLink, you will not be able to log into BankMobile.