Ethical Principles and Code of Conduct

Green River College Mission Statement for Financial Aid

The mission of the Green River College's Financial Aid Office is to provide resources for students to access higher education, maximize student success and support the retention of students in order to allow them to attain their educational goals.

Program Objectives

  • Fairly and equitably award funding from all sources.
  • Maintain a high level of fiduciary responsibility and confidentiality.
  • Maintain a student-centered environment and treat students with dignity and respect.
  • Provide information and outreach services to the local community.
  • Assist students with information and the application process.
  • Coordinate scholarship processing by advertising, disbursing and maintaining scholarship records from private donors and the Green River College Foundation.
  • Serve as the students' advocate in coordinating agency-funded programs.
  • Assist students in seeking work-study employment.
  • Provide timely and accurate payroll processing for students.

Ethical Principles Based Upon Mission Statement

  • Be committed to removing financial barriers for those wanting to pursue postsecondary learning.
  • Make every effort to assist students with financial need.
  • Be aware of issues affecting students and advocate for their interests.
  • Support efforts to encourage students as early as the elementary grades to aspire to plan for education beyond high school.
  • Educate students and families through quality consumer information.
  • Respect the dignity and protect the privacy of students, and ensure the confidentiality of student records and personal circumstances.
  • Ensure equity by applying all need analysis formulas consistently across the student population.
  • Provide services that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
  • Recognize the need for professional development and continuing education opportunities.
  • Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
  • Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
  • Maintain the highest level of professionalism, reflecting a commitment to the goals of financial aid administrators.

(Statement taken from NASFAA's Ethical Principles.)

Code of Conduct for Institutional Financial Aid Professionals

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:

Refrain from taking any action for personal benefit or that of a family member such as cash, stocks, club memberships, gifts, entertainment, trips, payments or other forms of inappropriate remuneration from any entity involved with financial aid. A conflict of interest arises when one acts for personal gain.

Refrain from taking any action believed to be contrary to law, regulation, or the best interests of students and parents.

Ensure that the information provided is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain. Information should be transparent so that students and parents can fully understand their rights, obligations and alternatives (such as not using a preferred lender list).

Be objective in making decisions and advising the institution regarding relationships with any entity involved in any aspect of student financial aid such as lenders or other business entities.

Refrain from soliciting or accepting anything of other than nominal value (under $10) from any entity (other than an institution of higher education or a government entity such as the U. S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as a part of a training activity of or sponsored by any such entity. Avoid any appearance of conflict of interest.

Disclose to your institution any involvement with or interest in any entity involved in any aspect of student financial aid. Again, avoid any conflict of interest. Avoid any investment in or financial relationships with lenders or similar entities.

Ethical practices are the best practices.


How can I check on the status of my aid?

Please check the preferred email you have selected in ctcLink regularly along with the Tasks, Message Center, and Financial Aid tiles in ctcLink for updates on your financial aid. To update your email, select the Profile tile in ctcLink.


The 2023-24 FAFSA and WASFA applications are now open. You must renew your FAFSA/WASFA every year to receive aid. The 2023-24 application covers aid for summer 2023 - spring 2024. The priority deadline for summer and fall quarter next year is April 30th, but students who submit earlier may qualify for more aid and will be notified sooner about how much aid they can expect to receive.

Student Loan Debt Relief Is Blocked

Courts have issued orders blocking the U.S. Department of Education's student debt relief program. As a result, at this time, Federal Student Aid is not accepting applications. They are seeking to overturn those orders. If you've already applied, Federal Student Aid will hold your application. Subscribe and check the website for updates. Information will be posted on as soon as further updates are available.




Federal School Code

Our Federal School Code is 003780

Hours of Operation

Winter Quarter 

Starting January 3rd

Zoom Hours

Help filling out FAFSA/WASFA ONLY

If you have a question other than FAFSA/WASFA help and are unable to call us or visit our office during operating hours, email to schedule an appointment.

Phone Hours

Monday - Friday 10 AM - 4 PM

In-Person Hours - SA 231

Monday - Thursday 8 AM - 5 PM 
Friday 9:30 AM - 4:30 PM
Students are not required to make an appointment in advance, but wait times to speak with a staff member may vary. 

View Closures & Special Hours

Contact Us


Phone: 253-288-3392


Instagram: @grcfinaid

Office Address:

Green River College 12401 SE 320th Street, Auburn, WA 98092

Student Affairs Building, Room 231


Submitting Documents

Secure Document Upload Tool

Fax: 253-288-3473